Project idea · AI & SaaS

AI Customer Support Assistant — idea pack

A ready-to-build plan for a website chat assistant that answers from a business’s own content, with sources and human handover.

Everything you need to decide, pitch or start building a small-business AI support assistant: the opportunity and target users, the competitive landscape by type, an MVP feature list, wireframes of every main screen, the architecture and tech stack, a data model, an 8–10 week build plan, a pricing model, risks with mitigations, and four cheap ways to validate demand before you write code.

A 10-page PDF. The pack is also the brief we use when a client asks us to build it.

Built with

TypeScriptPostgreSQL + pgvectorLLM APIShadow DOM widget